- Make sure you are always on the correct Operating System (OS). Some product is exclusively for Android, some for IOS only and mostly it is compatible for both OS. We have stated the product will work on which OS at the bottom of our product description.
Some games do not support cross OS transfer meaning if you break their rule, they will take away all the resources, so you will need to use all the resources before moving to a different OS to prevnt any lost. ii. Make sure you have claimed everything from the in-game reward box, mission achievement, quest reward, etc. If the problem still persists, kindly restart the game and try again, sometime the game is bugging due to large amount of resource to be claim.
- We too are human being and not a robot, mistake happened, if the solution provided above still unable to resolve your issue, kindly send an email to firstname.lastname@example.org with the order ID and your concern with full elaboration & image for efficiency.
- Kindly give us some time and we will respond within 24 hours. Your patience is appreciated!